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retention policy for email attachments and printed docs for On-Prem deployment.

Some users have requirements to delete email attachments and printed docs after 5 years, but the maximum value we support is 365, we cannot go above 365. When they try to save the monitoring profile with 1826 days set for docs and attachments (~5 ...
2 days ago in Monitoring profiles 0

Allow the ability to click on the thumbnails in snapshots and see an image with comparable resolution to the session player.

Scenario: An employee has an access control policy They can see the snapshots reports but can not access the session player The ideal situation for this request would allow that employee to click the thumbnail and get a higher resolution still image.
5 days ago in UI 0

Capture Original Headers in Gmail for Review in BI Reports

In a Gmail email, clicking the three stacked dots icon for more information/actions include a < > Show Original option. The resulting information shown includes things like IP addresses, mail servers, recipient and sender information, timest...
9 days ago in Data capture / Reporting - BI / Reporting - Improve Data 0

Count idle time from when a user is first idle

Currently, idle time is counted beginning from after the idle time threshold. The Idle time in reports should be adjusted to account for the time before the idle time threshold (the point from when a user is first idle)For example, currently the r...
over 2 years ago in Reporting / Reporting - Improve Data 3 In development

Detect activity rate cheating

Ability to detect when an employee are using tricks to falsify activity rate
over 2 years ago in Behavior rules 1 Future

Ability to export all data on a user

No description provided
about 2 years ago in Data / Data export / Employee Management 1 Planning

Retention for Database data

Automatically delete database data after x days
over 2 years ago in Data / Data retention 7 In development

On Mac - Stop Factory Reset or Block Deletion of Teramind

Better protection of IP on Apple computers
about 2 months ago in Access control 0

Transferring Cloned BI Report Ownership

Currently, the creator of a cloned BI Report has the option to add Report access to other instance users in the form of gear icon\"Share View-Only" and "Share View & Edit". When granting Report access with "Share View & Edit", while the ad...
5 months ago in Reporting - BI 0

Button to Import/Export Monitoring and Recording Data

For scenarios where a customer is transitioning to a new system, there does not seem to be a clean and easy way to take the various monitoring/recording databases from one on-prem Teramind deployment and transfer it to a new one. A button in the G...
over 2 years ago in Data / Data export / Data retention 0 Future