Currently, idle time is counted beginning from after the idle time threshold. The Idle time in reports should be adjusted to account for the time before the idle time threshold (the point from when a user is first idle)For example, currently the r...
Button to Import/Export Monitoring and Recording Data
For scenarios where a customer is transitioning to a new system, there does not seem to be a clean and easy way to take the various monitoring/recording databases from one on-prem Teramind deployment and transfer it to a new one. A button in the G...
Allow the ability to merge or link employee accounts, such as duplicates that may occur due to changing hostnames of a computer, or an employee changing computers and therefore a new local user account is being monitored