When an employee is using multiple monitors, the screen recording picks up all the screens in use, and it shows them both on playback. It would be helpful if the screen recording only captured active screens.
Allow user defined tags other than Productive, Unproductive and Unclassified for reporting purposes. The user can select multiple applications for the custom tag(s) and then they can be used for reporting in BI Reports.
Assign the review of an Alert to a Manager via ticketing system
Create the ability to assign manager review to an Alert via a ticketing system. Who is working on the Alert? What Alerts have been reviewed? Checkbox to mark which Alerts have been reviewed Comment field to correlate an alert to a Jira ticket number
The only way to run command lines right now is through a rule action or by taking over a machine with the remote control. I'd like to be able to go to someones machine and run command lines in the background without interrupting their work.
Add a field to users' profiles for payroll ID from the users' payroll system.
Adding a field in the users' profiles for payroll ID will enable users to more easily match any internal reporting by user to productivity reporting available in Teramind. The payroll ID should be available for inclusion in data exports
Monitoring Settings - Allow Monitoring based on Departments
Hi team. We need to add to the wish list one request that is going to help us with the recording part by department. At the moment we are adding user by user in the monitoring setting menu. The request will be for the support team from Teramind: L...