Control default monitoring separately for users and computers
Split 'Enable Monitoring For New Agents By Default' setting to be enabled or disabled by user OR computer, instead of enabling/disabling monitoring for both
Ability to override the activity percentage based on application or URL (for example, to report an employee as 100% active in a Zoom meeting when there is little to no keyboard and mouse activity)
Change monitoring setting fields to be more descriptive/intuitive
Redo monitoring settings so the field descriptions and conditions are more intuitiveAlso clearly list which fields accept wildcards/regular expressions and examples would be helpful
Monitoring Settings - Allow Monitoring based on Departments
Hi team. We need to add to the wish list one request that is going to help us with the recording part by department. At the moment we are adding user by user in the monitoring setting menu. The request will be for the support team from Teramind: L...
Ability to log websites in websites and applications log you don't record video for. (like suspend monitoring for these websites, but just black out video, and keep it in applications and websites logs)
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In development