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Detect activity rate cheating

Ability to detect when an employee are using tricks to falsify activity rate
about 3 years ago in Behavior rules 1 In beta

Count idle time from when a user is first idle

Currently, idle time is counted beginning from after the idle time threshold. The Idle time in reports should be adjusted to account for the time before the idle time threshold (the point from when a user is first idle)For example, currently the r...
almost 3 years ago in Reporting / Reporting - Improve Data 3 Planning

"Log alerts threshold (seconds)" for specific Rules/Policies

Currently, Log alerts threshold (seconds) is a global field in Settings\Alerts. Changing the default value to 0 seconds can result in many more Rule violations, potentially slowing everything down. It would be valuable to identify specific Rules o...
about 1 month ago in Behavior rules 0

Ability to export all data on a user

No description provided
over 2 years ago in Data / Data export / Employee Management 1 Planning

Improve file naming convention of captured emails saved as PDFs

Saving emails as PDFs from the Emails BI Report results in file names that are not clearly indicative of the email that was exported. Screenshot examples attached. If many emails are saved as PDFs, in the destination folder (e.g. Downloads), sorti...
2 months ago in Data export / Reporting - BI 0

Add ability to bulk-export captured emails as PDFs from BI Report

Today, Teramind-captured emails can be manually saved as PDFs one at a time (attached screenshot). Add the ability to bulk-export all emails to PDF from the Emails BI Report based on the BI-level filters applied to the report at the time of export...
2 months ago in Data export / Reporting - BI 0

Retention for Database data

Automatically delete database data after x days
almost 3 years ago in Data / Data retention 7 In development

Button to Import/Export Monitoring and Recording Data

For scenarios where a customer is transitioning to a new system, there does not seem to be a clean and easy way to take the various monitoring/recording databases from one on-prem Teramind deployment and transfer it to a new one. A button in the G...
almost 3 years ago in Data / Data export / Data retention 0 Future

Ability to resize Schedule Template name column

Ability to resize Schedule Template name column to be able to see the full name of the template
3 months ago in Schedules 0

Linux Agent

Develop an agent to monitor activity in Linux. Ubuntu is the most commonly requested Linux distro to be monitored
over 3 years ago in Agent 2 Future