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Control default monitoring separately for users and computers

Split 'Enable Monitoring For New Agents By Default' setting to be enabled or disabled by user OR computer, instead of enabling/disabling monitoring for both
over 2 years ago in Monitoring profiles 0 In development

Only Record Active Screens

When an employee is using multiple monitors, the screen recording picks up all the screens in use, and it shows them both on playback. It would be helpful if the screen recording only captured active screens.
over 1 year ago in Data capture / Player 0 Reviewed

Ability Tag/Group Computers

Computer groups similar to departments
about 3 years ago in Data / Reporting / UI 0 Reviewed

bulk save all email attachments

A way to quickly save all the attachments that are in an email, or a way to save all attachments in multiple emails over a given time frame.
8 months ago in UI 0

Monitor 3cx and microsip email

Add 3cx and Microsip as online meeting monitoring
almost 3 years ago in Parser - Voice / Parsers 0 Reviewed

Add a field to users' profiles for payroll ID from the users' payroll system.

Adding a field in the users' profiles for payroll ID will enable users to more easily match any internal reporting by user to productivity reporting available in Teramind. The payroll ID should be available for inclusion in data exports
over 1 year ago in Employee Management / Reporting 0 Reviewed

Ability to search over all reports

Ability to search keywords on all reports, captured documents
over 2 years ago in Reporting / UI 0 Reviewed

Set administrators via Active Directory/LDAP

Add ability to set administrators via Active Directory/LDAP
almost 3 years ago in Active Directory / Employee Management / Integrations 0 In development

Emailed BI Reports should allow CSV or PDF attachments

Allow scheduled BI (Business Intelligence) Report emails to contain a CSV or PDF file as an attachment rather than a zip fileFor example, the reports under the Monitoring menu than can be exported do allow the email to contain eithe a CSV or PDF.
almost 3 years ago in Email notifications / Reporting - BI 0 Reviewed

Online access to Invoices

Allow access to all invoices from self-hosted portal (on-premise deployments) or cloud instance dashboard (Cloud hosted deployments)
over 2 years ago in Accounts & Billing 0 Planning