Control default monitoring separately for users and computers
Split 'Enable Monitoring For New Agents By Default' setting to be enabled or disabled by user OR computer, instead of enabling/disabling monitoring for both
When an employee is using multiple monitors, the screen recording picks up all the screens in use, and it shows them both on playback. It would be helpful if the screen recording only captured active screens.
Add a field to users' profiles for payroll ID from the users' payroll system.
Adding a field in the users' profiles for payroll ID will enable users to more easily match any internal reporting by user to productivity reporting available in Teramind. The payroll ID should be available for inclusion in data exports
Emailed BI Reports should allow CSV or PDF attachments
Allow scheduled BI (Business Intelligence) Report emails to contain a CSV or PDF file as an attachment rather than a zip fileFor example, the reports under the Monitoring menu than can be exported do allow the email to contain eithe a CSV or PDF.