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Export/Import of Productivity Profiles

Add ability to export and import productivity profiles, similar to how Shared Lists can be exported and imported
about 4 years ago in Productivity profiles 0 Reviewed

UKR.NET MAIL.RU LIST.ru bk.ru email services

Support of UKR.NET MAIL.RU LIST.ru bk.ru email services
about 4 years ago in Parser - Email / Parsers 0 Reviewed

Ability to edit the left menu order

Ability to edit the left menu order
about 4 years ago in UI 0 Reviewed

Sub departments

Add sub departments below departments
about 4 years ago in UI 0 Reviewed

Multi-department users

Ability to list a user to multiple departments
about 4 years ago in Employee Management 0 Planning

Instagram monitoring

Instagram monitoring as social media
about 4 years ago in Parsers 0 Future

Display deliberate disconnects different than network issues

Allow Session reports to show the reason for breaks/disruptions to differentiate background network stability issues from user-initiated network changes like switching networks, going offline, shutting down, logging off, etc.
about 4 years ago in Behavior rules / Reporting 0 Reviewed

Enhance BI Report -> Alerts

They want to be able to hover over columns to see the full text
about 4 years ago in UI 1 Already exists

Allow employee set their own schedules

A feature to allow employees to set their own flexible schedules
about 4 years ago in Schedules 0 Reviewed

Force shutdown based on agent schedule

Ability to force shutdown when employee works afterhours
about 4 years ago in Behavior rules / Remote Control / Schedules 1 Reviewed