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Add ability to specify Activity Level benchmarks in BI Reports based on Dept. and/or Position

Request: Depending on job function/day-to-day duties, an acceptable average Activity Level will vary. The target Activity Level for a Dept. or Position can be noted outside Teramind but not within the UI. Including the ability to assign target Act...
about 1 hour ago in Reporting - BI / Reporting - Improve Data 0

Count idle time from when a user is first idle

Currently, idle time is counted beginning from after the idle time threshold. The Idle time in reports should be adjusted to account for the time before the idle time threshold (the point from when a user is first idle)For example, currently the r...
about 3 years ago in Reporting / Reporting - Improve Data 3 Planning

Distinguish activities/data captured during periods of Offline Recording

If an activity/screen recording/etc. occurred when the TM Agent was disconnected, add a note or indication that the captured information via the Offline Recording setting
19 days ago in Data / Other / Reporting 0 Reviewed

Behavior Rule Change Log Enhancements

There is an opportunity for more user-friendly features regarding changes made in Behavior Rules via two suggested approaches. Additional info/options within the Behavior Rule editor What specifically changed in the Rule? Renamed? Moved or copied ...
19 days ago in Behavior rules / Reporting - Improve Data / UI 0 Reviewed

Add per-employee timezone

No description provided
over 2 years ago in Employee Management / Reporting / Revealed Agent 2 Planning

Improve file naming convention of captured emails saved as PDFs

Saving emails as PDFs from the Emails BI Report results in file names that are not clearly indicative of the email that was exported. Screenshot examples attached. If many emails are saved as PDFs, in the destination folder (e.g. Downloads), sorti...
4 months ago in Data export / Reporting - BI 0 Reviewed

Add ability to bulk-export captured emails as PDFs from BI Report

Today, Teramind-captured emails can be manually saved as PDFs one at a time (attached screenshot). Add the ability to bulk-export all emails to PDF from the Emails BI Report based on the BI-level filters applied to the report at the time of export...
4 months ago in Data export / Reporting - BI 0 Reviewed

Show absents

Ability to show absent employees on bi reports
about 3 years ago in Reporting - BI 0 Planning

Automatic reports sent to users

Be able to schedule automatic productivity reports to be sent daily, weekly, etc. to monitored users, showing all users' activity/productivity levels.
almost 3 years ago in Reporting 1 Planning

Transferring Cloned BI Report Ownership

Currently, the creator of a cloned BI Report has the option to add Report access to other instance users in the form of gear icon\"Share View-Only" and "Share View & Edit". When granting Report access with "Share View & Edit", while the ad...
about 1 year ago in Reporting - BI 0 Reviewed