Currently, idle time is counted beginning from after the idle time threshold. The Idle time in reports should be adjusted to account for the time before the idle time threshold (the point from when a user is first idle)For example, currently the r...
Allow the ability to merge or link employee accounts, such as duplicates that may occur due to changing hostnames of a computer, or an employee changing computers and therefore a new local user account is being monitored
Display deliberate disconnects different than network issues
Allow Session reports to show the reason for breaks/disruptions to differentiate background network stability issues from user-initiated network changes like switching networks, going offline, shutting down, logging off, etc.