Wishlist
ADD A NEW IDEA

All ideas

    Showing 291 of 291

    Remotely start/stop Teramind sessions for the revealed agent

    Remotely start a task for a revealed agent user (if signed into the agent but a task isn't yet started) and stop/log out employees from the agent remotely
    over 4 years ago in Agent / Remote Control 0 Reviewed

    Zalo IM monitoring

    monitor zalo im support
    over 4 years ago in Parser - IM / Parsers 1 Reviewed

    Allow managers to manage productivity profiles of their Depts

    Allow managers to manage productivity profiles of departments they are managers of
    over 4 years ago in Access control 0 Reviewed

    Export Schedules

    The ability to export schedules as a report
    over 4 years ago in Data export / Reporting / Schedules 0 Reviewed

    Five9 Integration

    Five9 phone integration
    over 4 years ago in Parser - Voice / Parsers 0 Reviewed

    Rocketchat IM Support

    Add Rocketchat to IM monitoring
    over 4 years ago in Parser - IM / Parsers 0 Reviewed

    Change monitoring setting fields to be more descriptive/intuitive

    Redo monitoring settings so the field descriptions and conditions are more intuitiveAlso clearly list which fields accept wildcards/regular expressions and examples would be helpful
    over 4 years ago in Monitoring profiles / UI 0 Reviewed

    Notify if employees change passwords

    Ability for a rule to notify if users change passwords in apps or websites
    over 4 years ago in Behavior rules 0 Reviewed

    Block ALL cloud storage

    Ability to block any Cloud Provider, not just the current ones
    over 4 years ago in Data capture 0 Reviewed

    UKR.NET MAIL.RU LIST.ru bk.ru email services

    Support of UKR.NET MAIL.RU LIST.ru bk.ru email services
    over 4 years ago in Parser - Email / Parsers 0 Reviewed