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Microsoft Teams integration

Ability to see teramind dashboard directly inside Microsoft Teams
over 3 years ago in Integrations 0 Reviewed

Restrict task creation for employees

Add ability to restrict the creation of tasks for the employee role level both in the dashboard and via the revealed agent
over 3 years ago in Access control 0 Reviewed

Take Screenshots per click

Ability to capture screenshot per mouse click
over 3 years ago in Data capture 1 Already exists

Google Chat Chrome plugin Monitoring

Google Chat Chrome plugin support as IM
over 3 years ago in Parser - IM / Parsers 0 Reviewed

Monitoring Settings - Allow Monitoring based on Departments

Hi team. We need to add to the wish list one request that is going to help us with the recording part by department. At the moment we are adding user by user in the monitoring setting menu. The request will be for the support team from Teramind: L...
almost 2 years ago in Monitoring profiles 0 In development

Employee's title

Add employee's title column on BI Reports Grid
over 3 years ago in Reporting - BI 1 Reviewed

Vonage Monitoring Support

Vonage Monitoring support
over 3 years ago in Parser - Voice 0 Reviewed

Webex IM support

WebEx Teams Chat support as IM
almost 4 years ago in Parser - IM / Parsers 0 Reviewed

Task hierarchy on reports

Ability to sort and show parent tasks with subtasks in report
almost 4 years ago in Reporting / UI 0 Reviewed

Multi Tenant use for resellers

Allow resellers/partners to utilize departments for multitenant use to fully isolate each customer in a department.A required feature for this ability is to add sub/child-department managers and administrators with access limited to those departme...
almost 4 years ago in Other 0 In development