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Group and customize IM report

Ability to count how many messages were sent/received
about 3 years ago in Data capture 1 Already exists

Capture images in IM conversations

Ability to capture and show images in IMs (possibly shared files as well)
about 3 years ago in Parser - IM / Parsers 0 Reviewed

Export/Import of Productivity Profiles

Add ability to export and import productivity profiles, similar to how Shared Lists can be exported and imported
about 3 years ago in Productivity profiles 0 Reviewed

Display deliberate disconnects different than network issues

Allow Session reports to show the reason for breaks/disruptions to differentiate background network stability issues from user-initiated network changes like switching networks, going offline, shutting down, logging off, etc.
about 3 years ago in Behavior rules / Reporting 0 Reviewed

Allow employee set their own schedules

A feature to allow employees to set their own flexible schedules
about 3 years ago in Schedules 0 Reviewed

Add source computer field on productivity report

Ability to check the Computer Source the user connected to the TS on the productivity report
about 3 years ago in Reporting 0 Reviewed

Text Field instead of sliding bars in Schedules

Customise schedules with text fields for time entry instead of sliding bars
about 3 years ago in Schedules / UI 0 Reviewed

ADP Integration

Add an integration for ADP
about 3 years ago in Integrations 0 Reviewed

Agent Schedule Rules based on weekly times

Ability to create agent schedule rules based on Weekly times
about 3 years ago in Behavior rules / Schedules 0 Reviewed

Support BLOCK action in IM-based rules.

Ability to block Instant Messages through Behavior Rules
about 3 years ago in Behavior rules 0 Reviewed