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Reporting

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Clone BI report tabs

The ability to Clone/ Copy a BI report's tabs from one BI report to another BI report and inside the same report.
over 1 year ago in Reporting - BI 0 Reviewed

Ability to define employee wage by Task Cost

Add ability to assign or report an employee's wage/rate based on the cost assigned to tasks they worked on rather than the current option of assigning an hourly or annual rate
over 3 years ago in Employee Management / Reporting 0 Reviewed

Show user department on Time cards

Show the users department on the time cards.
10 months ago in Reporting - Improve Data 0 Reviewed

Resource Monitor

Add a resource monitor to the agent/dashboard, CPU, RAM DISK and Internet speed
about 4 years ago in Data capture / Reporting 0 Reviewed

Add weekday field on productivity report

Add the day of the week field on productivity report
almost 4 years ago in Reporting / UI 0 Reviewed

Capture Original Headers in Gmail for Review in BI Reports

In a Gmail email, clicking the three stacked dots icon for more information/actions include a < > Show Original option. The resulting information shown includes things like IP addresses, mail servers, recipient and sender information, timest...
about 1 year ago in Data capture / Reporting - BI / Reporting - Improve Data 0 Reviewed

Set an application/URL to report 100% activity

Ability to override the activity percentage based on application or URL (for example, to report an employee as 100% active in a Zoom meeting when there is little to no keyboard and mouse activity)
over 4 years ago in Monitoring profiles / Reporting 0 Reviewed

Bulk Email Download

Ability to export emails in bulk
over 3 years ago in Data export / Reporting 0 Reviewed

Adjustable Activity % calculation

Allow the activity calculation algorithm to be adjustable to change the words per minute that the activity percentage is measured off of.
over 4 years ago in Reporting / UI 0 Reviewed

Employee's title

Add employee's title column on BI Reports Grid
over 4 years ago in Reporting - BI 1 Reviewed