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13
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3
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30
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5
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1
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4
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45
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1
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41
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18
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12
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5
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4
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1
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2
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10
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15
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16
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5
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7
OCR
2
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3
Parsers
47
Parser - Email
7
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11
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3
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7
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5
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8
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66
Reporting - BI
25
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2
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7
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19
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7
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37
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Showing 263 of 263
4
VOTE
Prevent ability to hear audio
Disable the ability to unmute (hide unmute button) to allow playback of screen recordings but not playback with audio
about 4 years ago
in
Access control
/
Player
0
Planning
1
VOTE
Change time format in video export form
Snapshots and timestamp are on 24h, and video export form is on 12h (AM/PM) format
about 4 years ago
in
UI
0
Reviewed
6
VOTE
Block websites by category
Ability to set rules based on website category
about 4 years ago
in
Behavior rules
0
Reviewed
4
VOTE
Release notes matching the Server and Schema Version
Release notes in Teramind Knowledge Base should match server and schema version in Gear > Settings > About screen but should still also list the TMU #
about 4 years ago
in
Accounts & Billing
1
Reviewed
4
VOTE
Employee's title
Add employee's title column on BI Reports Grid
about 4 years ago
in
Reporting - BI
1
Reviewed
2
VOTE
Vonage Monitoring Support
Vonage Monitoring support
over 4 years ago
in
Parser - Voice
0
Reviewed
4
VOTE
Rule bulk edit
Ability to add notification emails as bulk
over 4 years ago
in
UI
2
Reviewed
1
VOTE
Multiselect reports to export (BI reports addresses this wish) this idea should be deleted
Ability to select what reports to export at once and the date range
over 4 years ago
in
Reporting
1
Already exists
2
VOTE
Webex IM support
WebEx Teams Chat support as IM
over 4 years ago
in
Parser - IM
/
Parsers
0
Reviewed
4
VOTE
Note for Revealed agent
Allow method for revealed agent users to add notes, such as when clocking out and have these notes visible in the Time Cards/Records
over 4 years ago
in
Agent
/
Revealed Agent
/
UI
0
Future
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