Skip to Main Content
Wishlist
ADD A NEW IDEA

All ideas

Showing 170

Ability to select break/lunch or system detect no activity (Revealed Agent)

Abililty to submit a note or select a reason inside the revealed agent for stopping a task or being idle and to also act as a reminder to Start a task again when resuming work These options should be available even when a task is not started
over 3 years ago in Agent / Revealed Agent 0 Reviewed

Disable monitoring or screen recording per task

Ability to disable monitoring or screen recording based on task selected by the employee
over 3 years ago in Monitoring profiles 0 Reviewed

Prevent Managers from accessing screen recordings

Disable the ability for employees or department managers to download screen recordings if granted access to playback of the recordings
over 3 years ago in Access control 0 Reviewed

Change time format in video export form

Snapshots and timestamp are on 24h, and video export form is on 12h (AM/PM) format
over 3 years ago in UI 0 Reviewed

Block websites by category

Ability to set rules based on website category
over 3 years ago in Behavior rules 0 Reviewed

Release notes matching the Server and Schema Version

Release notes in Teramind Knowledge Base should match server and schema version in Gear > Settings > About screen but should still also list the TMU #
over 3 years ago in Accounts & Billing 1 Reviewed

Employee's title

Add employee's title column on BI Reports Grid
over 3 years ago in Reporting - BI 1 Reviewed

Vonage Monitoring Support

Vonage Monitoring support
almost 4 years ago in Parser - Voice 0 Reviewed

Rule bulk edit

Ability to add notification emails as bulk
almost 4 years ago in UI 2 Reviewed

Webex IM support

WebEx Teams Chat support as IM
almost 4 years ago in Parser - IM / Parsers 0 Reviewed