Monitoring Settings - Allow Monitoring based on Departments
Hi team. We need to add to the wish list one request that is going to help us with the recording part by department. At the moment we are adding user by user in the monitoring setting menu. The request will be for the support team from Teramind: L...
Its a wonderful Product but it requires White Label so that we can do our own branding and sell it with our own pricing as we go physically to customers to give them support
Currently, idle time is counted beginning from after the idle time threshold. The Idle time in reports should be adjusted to account for the time before the idle time threshold (the point from when a user is first idle)For example, currently the r...
Control default monitoring separately for users and computers
Split 'Enable Monitoring For New Agents By Default' setting to be enabled or disabled by user OR computer, instead of enabling/disabling monitoring for both
Ability to tag employees based on IP address origin to differentiate employees in the dashboard that are connecting from inside the office vs remote/home
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In development