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Remotely start/stop Teramind sessions for the revealed agent

Remotely start a task for a revealed agent user (if signed into the agent but a task isn't yet started) and stop/log out employees from the agent remotely
almost 4 years ago in Agent / Remote Control 0 Reviewed

Zalo IM monitoring

monitor zalo im support
almost 4 years ago in Parser - IM / Parsers 1 Reviewed

External drive Exception

Ability to block or exempt external drives from behavioral rules by device ID
almost 4 years ago in Behavior rules / Security 0 Reviewed

Allow managers to manage productivity profiles of their Depts

Allow managers to manage productivity profiles of departments they are managers of
almost 4 years ago in Access control 0 Reviewed

Export Schedules

The ability to export schedules as a report
almost 4 years ago in Data export / Reporting / Schedules 0 Reviewed

Five9 Integration

Five9 phone integration
about 4 years ago in Parser - Voice / Parsers 0 Reviewed

Rocketchat IM Support

Add Rocketchat to IM monitoring
about 4 years ago in Parser - IM / Parsers 0 Reviewed

Change monitoring setting fields to be more descriptive/intuitive

Redo monitoring settings so the field descriptions and conditions are more intuitiveAlso clearly list which fields accept wildcards/regular expressions and examples would be helpful
about 4 years ago in Monitoring profiles / UI 0 Reviewed

Notify if employees change passwords

Ability for a rule to notify if users change passwords in apps or websites
about 4 years ago in Behavior rules 0 Reviewed

Block ALL cloud storage

Ability to block any Cloud Provider, not just the current ones
about 4 years ago in Data capture 0 Reviewed