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2 VOTE

OCR detection of white text on black background

OCR (Optical Character Recognition) detection for white text over a black background

over 3 years ago in Data capture / OCR 0 Reviewed

2 VOTE

Microsoft Teams integration

Ability to see teramind dashboard directly inside Microsoft Teams

over 3 years ago in Integrations 0 Reviewed

2 VOTE

Restrict task creation for employees

Add ability to restrict the creation of tasks for the employee role level both in the dashboard and via the revealed agent

over 3 years ago in Access control 0 Reviewed

2 VOTE

Google Chat Chrome plugin Monitoring

Google Chat Chrome plugin support as IM

over 3 years ago in Parser - IM / Parsers 0 Reviewed

2 VOTE

Employee's title

Add employee's title column on BI Reports Grid

over 3 years ago in Reporting - BI 1 Reviewed

2 VOTE

Vonage Monitoring Support

Vonage Monitoring support

over 3 years ago in Parser - Voice 0 Reviewed

2 VOTE

Webex IM support

WebEx Teams Chat support as IM

almost 4 years ago in Parser - IM / Parsers 0 Reviewed

2 VOTE

Task hierarchy on reports

Ability to sort and show parent tasks with subtasks in report

almost 4 years ago in Reporting / UI 0 Reviewed

2 VOTE

DFS support on file tracking

Abilitty to track DFS file shares

almost 4 years ago in Drivers / File Driver 0 Reviewed

1 VOTE

Customize revealed agent's connectivity notification

Customize the "Reconnecting..." notification to be smaller or disappear and return only periodically to avoid distracting employees experiencing connectivity issues

over 2 years ago in Agent / Revealed Agent 0 Reviewed

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