Wishlist
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UI

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Change monitoring setting fields to be more descriptive/intuitive

Redo monitoring settings so the field descriptions and conditions are more intuitiveAlso clearly list which fields accept wildcards/regular expressions and examples would be helpful
over 3 years ago in Monitoring profiles / UI 0 Reviewed

User notes

A way to add user notes to the Employee info
almost 4 years ago in Employee Management / UI 0 Reviewed

Task hierarchy on reports

Ability to sort and show parent tasks with subtasks in report
over 4 years ago in Reporting / UI 0 Reviewed

Arabic Language

Kindly Add RTL and Arabic Language as in Middle East no body understand any language apart from Arabic even if they are fluent in English they need Arabic
almost 3 years ago in UI 0 Will not implement

Change alert settings behavior

Enhance alerts grouping, make them understandable
over 3 years ago in UI 0 Reviewed

PKR (Pakistani Currency) option

Add PKR (Pakistani Currency) support as currency for agent wage
over 3 years ago in UI 1 Already exists

Hide unavailable features

Features should be hidden from lower packages instead of greyed-out
over 3 years ago in UI 0 Reviewed

Text Field instead of sliding bars in Schedules

Customise schedules with text fields for time entry instead of sliding bars
almost 4 years ago in Schedules / UI 0 Reviewed

Change time format in video export form

Snapshots and timestamp are on 24h, and video export form is on 12h (AM/PM) format
over 4 years ago in UI 0 Reviewed