Access Control permissions to allow video + audio playback or video + blocked audio
The ability to watch a video with audio or a video only (audio blocked from playback despite being captured) is considered a different degree of access. Proposed additions to Access Control: Play live screen stream (with audio) Play live screen st...
The ability to export any captured audio separate from captured video. This would be useful for when the audio and video is not synced or when we just need the audio.
Allow the ability to click on the thumbnails in snapshots and see an image with comparable resolution to the session player.
Scenario: An employee has an access control policy They can see the snapshots reports but can not access the session player The ideal situation for this request would allow that employee to click the thumbnail and get a higher resolution still image.
Currently, idle time is counted beginning from after the idle time threshold. The Idle time in reports should be adjusted to account for the time before the idle time threshold (the point from when a user is first idle)For example, currently the r...
retention policy for email attachments and printed docs for On-Prem deployment.
Some users have requirements to delete email attachments and printed docs after 5 years, but the maximum value we support is 365, we cannot go above 365. When they try to save the monitoring profile with 1826 days set for docs and attachments (~5 ...
Capture Original Headers in Gmail for Review in BI Reports
In a Gmail email, clicking the three stacked dots icon for more information/actions include a < > Show Original option. The resulting information shown includes things like IP addresses, mail servers, recipient and sender information, timest...
Button to Import/Export Monitoring and Recording Data
For scenarios where a customer is transitioning to a new system, there does not seem to be a clean and easy way to take the various monitoring/recording databases from one on-prem Teramind deployment and transfer it to a new one. A button in the G...