All ideas

Ability to report the duration an employee has spent within each Activity score % range/color group (red/yellow/green) For example, show a report that an employee spent 3 hours at 1-25% activity, 1 hour at 25-50% activity, and 2 hours 50%+ activity

Sometimes employees create too many one-off Tasks for management to track with reporting. Adding 'Task Creation' as a standalone permission in Access Control would greatly improve the administrative experience when auditing performance across mult...

Tracking of any deleted Email from any computer.

Provide method of locking desktop automatically when idle for 15 minutes, requiring the user to log back in with a password; 2-factor authentication not required.If the session is completely terminated (after 30 minutes of inactivity), the user wo...

Feature Request to add ability to edit users with csv file import

Ability to set times on agent schedule rules

Feature Request - Holidays in monitoring schedule

Ability to monitor webcams/camera video feeds

Ability to edit the left menu order

They want to be able to hover over columns to see the full text