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Microsoft Teams integration

Ability to see teramind dashboard directly inside Microsoft Teams
about 4 years ago in Integrations 0 Reviewed

Restrict task creation for employees

Add ability to restrict the creation of tasks for the employee role level both in the dashboard and via the revealed agent
about 4 years ago in Access control 0 Reviewed

Google Chat Chrome plugin Monitoring

Google Chat Chrome plugin support as IM
over 4 years ago in Parser - IM / Parsers 0 Reviewed

Prevent Managers from accessing screen recordings

Disable the ability for employees or department managers to download screen recordings if granted access to playback of the recordings
over 4 years ago in Access control 0 Reviewed

Vonage Monitoring Support

Vonage Monitoring support
over 4 years ago in Parser - Voice 0 Reviewed

Webex IM support

WebEx Teams Chat support as IM
over 4 years ago in Parser - IM / Parsers 0 Reviewed

Task hierarchy on reports

Ability to sort and show parent tasks with subtasks in report
over 4 years ago in Reporting / UI 0 Reviewed

Reporting tags from BI

Allow user defined tags other than Productive, Unproductive and Unclassified for reporting purposes. The user can select multiple applications for the custom tag(s) and then they can be used for reporting in BI Reports.
about 2 years ago in Reporting - BI 0 Reviewed

DFS support on file tracking

Abilitty to track DFS file shares
over 4 years ago in Drivers / File Driver 0 Reviewed

Customize revealed agent's connectivity notification

Customize the "Reconnecting..." notification to be smaller or disappear and return only periodically to avoid distracting employees experiencing connectivity issues
over 3 years ago in Agent / Revealed Agent 0 Reviewed