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Schedules
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Showing 19
3
VOTE
Agent Schedule Rules Time Specification
Ability to set times on agent schedule rules
over 3 years ago
in
Behavior rules
/
Schedules
1
Reviewed
3
VOTE
Monitoring Schedule Holidays
Feature Request - Holidays in monitoring schedule
over 3 years ago
in
Schedules
0
Reviewed
2
VOTE
Configure future schedules based on months
Ability to set future schedules based on months
almost 3 years ago
in
Schedules
0
Reviewed
2
VOTE
Behavior rule based on agent schedule
Ability to set behavior rules to be triggered only on agent schedule
about 3 years ago
in
Behavior rules
/
Schedules
0
Reviewed
2
VOTE
Export Schedules
The ability to export schedules as a report
over 3 years ago
in
Data export
/
Reporting
/
Schedules
0
Reviewed
1
VOTE
Agent schedule rule allow condition "AND"
Ability to create agent schedules rule conditions as "AND"
about 3 years ago
in
Behavior rules
/
Schedules
0
Reviewed
1
VOTE
Allow employee set their own schedules
A feature to allow employees to set their own flexible schedules
over 3 years ago
in
Schedules
0
Reviewed
1
VOTE
Text Field instead of sliding bars in Schedules
Customise schedules with text fields for time entry instead of sliding bars
over 3 years ago
in
Schedules
/
UI
0
Reviewed
1
VOTE
Agent Schedule Rules based on weekly times
Ability to create agent schedule rules based on Weekly times
almost 4 years ago
in
Behavior rules
/
Schedules
0
Reviewed
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