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11
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3
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29
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4
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1
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4
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44
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1
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37
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16
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10
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5
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3
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1
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1
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9
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13
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16
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5
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7
OCR
2
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3
Parsers
47
Parser - Email
7
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11
Parser - Voice
3
Player
6
Productivity profiles
5
Remote Control
8
Reporting
63
Reporting - BI
23
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2
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6
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17
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7
UI
34
UI
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Already exists
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Showing 34
4
VOTE
Add weekday field on productivity report
Add the day of the week field on productivity report
almost 3 years ago
in
Reporting
/
UI
0
Reviewed
4
VOTE
Adjustable Activity % calculation
Allow the activity calculation algorithm to be adjustable to change the words per minute that the activity percentage is measured off of.
over 3 years ago
in
Reporting
/
UI
0
Reviewed
4
VOTE
Rule bulk edit
Ability to add notification emails as bulk
almost 4 years ago
in
UI
2
Reviewed
3
VOTE
Task selection for the hidden agent
Ability to allow stealth users to select the task which they are working on from the web ui.
almost 3 years ago
in
Stealth Agent
/
UI
1
Reviewed
3
VOTE
Ability to edit the left menu order
Ability to edit the left menu order
about 3 years ago
in
UI
0
Reviewed
3
VOTE
Enhance BI Report -> Alerts
They want to be able to hover over columns to see the full text
about 3 years ago
in
UI
1
Already exists
3
VOTE
Hide symbols on BI Report keystrokes
Add option to "remove symbols" option to BI -> Keystrokes like in monitoring reports
over 3 years ago
in
Reporting - BI
/
UI
0
Reviewed
3
VOTE
Notes for Revealed Agent
Allow users to classify/justify their own idle time with a note
over 3 years ago
in
Employee Management
/
UI
0
Reviewed
3
VOTE
Note for Revealed agent
Allow method for revealed agent users to add notes, such as when clocking out and have these notes visible in the Time Cards/Records
almost 4 years ago
in
Agent
/
Revealed Agent
/
UI
0
Future
2
VOTE
bulk save all email attachments
A way to quickly save all the attachments that are in an email, or a way to save all attachments in multiple emails over a given time frame.
9 months ago
in
UI
0
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