Allow user defined tags other than Productive, Unproductive and Unclassified for reporting purposes. The user can select multiple applications for the custom tag(s) and then they can be used for reporting in BI Reports.
Display deliberate disconnects different than network issues
Allow Session reports to show the reason for breaks/disruptions to differentiate background network stability issues from user-initiated network changes like switching networks, going offline, shutting down, logging off, etc.