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Assign the review of an Alert to a Manager via ticketing system

Create the ability to assign manager review to an Alert via a ticketing system. Who is working on the Alert? What Alerts have been reviewed? Checkbox to mark which Alerts have been reviewed Comment field to correlate an alert to a Jira ticket number
over 1 year ago in Behavior rules / Integrations / UI 3 Already exists

Agent Protection

It is very neccessary to protect our agent's functionality and keep it running but now the admin can enter the folder and stop the service, delete\rename\modify the config files and... Kindly harden the agent security
over 2 years ago in Agent 1 Already exists

Night Shift Schedule

At present we can schedule only between 12Am to 11:59 PM. Option should be there to schedule without any restriction. i.e; eg 10PM to 6AM
over 2 years ago in Schedules 1 Already exists

Mobile App for Reports

Kindly Add mobile app to see all daily reports and employee details directly on mobile.
over 2 years ago in Reporting 1 Already exists

File Path Exclusions for File Activity Rules

Allow the ability to exclude file paths in the rules
over 2 years ago in Behavior rules 1 Already exists

Employee ID number

Ability to assign a number to employees as unique ID
over 2 years ago in UI 3 Already exists

PKR (Pakistani Currency) option

Add PKR (Pakistani Currency) support as currency for agent wage
about 3 years ago in UI 1 Already exists

Combine BI reports

FR: Add possibility to combine different data sources in one BI report
about 3 years ago in Reporting 1 Already exists

IM Mass Export

Export all Instant Messaging
over 3 years ago in Reporting 1 Already exists

Group and customize IM report

Ability to count how many messages were sent/received
over 3 years ago in Data capture 1 Already exists