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Schedules

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Schedules should have next week, months

schedules must have next week and next months options also it should have easier way to adjust working shift
over 1 year ago in Schedules 0 Reviewed

Allow schedule assignment based on departments.

No description provided
about 2 years ago in Schedules 0 Reviewed

Configure future schedules based on months

Ability to set future schedules based on months
over 2 years ago in Schedules 0 Reviewed

Time tracking based on employee's schedule

Ability to track users times and apply rules only in the assigned schedule
over 2 years ago in Behavior rules / Schedules 1 Reviewed

Behavior rule based on agent schedule

Ability to set behavior rules to be triggered only on agent schedule
over 2 years ago in Behavior rules / Schedules 0 Reviewed

Agent schedule rule allow condition "AND"

Ability to create agent schedules rule conditions as "AND"
over 2 years ago in Behavior rules / Schedules 0 Reviewed

Auto lock/unlock users' session based on time

Auto lock/unlock users' session based on time
almost 3 years ago in Behavior rules / Remote Control / Schedules 0 Reviewed

Flexible schedules

Ability to add schedules which vary by week
almost 3 years ago in Schedules 0 Reviewed

Export Schedules

The ability to export schedules as a report
almost 3 years ago in Data export / Reporting / Schedules 0 Reviewed

Agent Schedule Rules Time Specification

Ability to set times on agent schedule rules
about 3 years ago in Behavior rules / Schedules 1 Reviewed