Other

Currently, idle time is counted beginning from after the idle time threshold. The Idle time in reports should be adjusted to account for the time before the idle time threshold (the point from when a user is first idle)For example, currently the r...

Allow the ability to merge or link employee accounts, such as duplicates that may occur due to changing hostnames of a computer, or an employee changing computers and therefore a new local user account is being monitored

Ability to tag employees based on IP address origin to differentiate employees in the dashboard that are connecting from inside the office vs remote/home

Add ability to assign or report an employee's wage/rate based on the cost assigned to tasks they worked on rather than the current option of assigning an hourly or annual rate

Provide a way to notify when a computer's IP address has changed

Add the computer account into the dashboard immeditately after agent installation, even before a user logs in.(Currently, if the agent is installed remotely, it won't connect until a user logs in)

Add the Chinese language, (both simplified, and traditional characters) to OCR capability.

Offer a public feature roadmap for customers

RSS feed in Teams to automatically get notified of new Teramind features or new releases

Allow Session reports to show the reason for breaks/disruptions to differentiate background network stability issues from user-initiated network changes like switching networks, going offline, shutting down, logging off, etc.