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My votes: Monitoring profiles

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Add Zoom Chat to IM Monitoring

Please add Zoom Chat to the listed of Sources monitored for Instant Messaging
about 2 years ago in Data capture / Integrations / Monitoring profiles / Reporting 0 Shipped

Control default monitoring separately for users and computers

Split 'Enable Monitoring For New Agents By Default' setting to be enabled or disabled by user OR computer, instead of enabling/disabling monitoring for both
almost 3 years ago in Monitoring profiles 0 Shipped

Accept wildcards in File Transfers monitoring settings

Ability to add wildcards into the 'Do Not Monitor These Locations' field of the File Transfers monitoring settings
over 3 years ago in Monitoring profiles 1 Shipped

Monitoring profile can be assigned to the computer

Add an ability to apply monitoring fropite to computer
over 2 years ago in Monitoring profiles 1 Shipped

Monitoring Settings - Allow Monitoring based on Departments

Hi team. We need to add to the wish list one request that is going to help us with the recording part by department. At the moment we are adding user by user in the monitoring setting menu. The request will be for the support team from Teramind: L...
over 2 years ago in Monitoring profiles 0 Shipped

Audio monitoring data by Application

Ability to enable/disable audio monitoring per application
over 3 years ago in Monitoring profiles 1 Shipped