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Access control
6
Accounts & Billing
1
Agent
17
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3
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1
API
3
Behavior rules
36
Geolocation
1
Data
21
Data capture
11
Data export
5
Data retention
2
Drivers
3
File Driver
1
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1
Email notifications
6
Employee Management
9
Integrations
12
Active Directory
3
Monitoring profiles
5
OCR
2
Other
1
Parsers
43
Parser - Email
6
Parser - IM
10
Parser - Voice
3
Player
4
Productivity profiles
2
Remote Control
6
Reporting
42
Reporting - BI
15
Reporting - Dashboards
2
Reporting - Improve Data
2
Schedules
16
Security
7
UI
20
My votes: Schedules
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Showing 16
6
VOTE
Force shutdown based on agent schedule
Ability to force shutdown when employee works afterhours
over 3 years ago
in
Behavior rules
/
Remote Control
/
Schedules
1
Reviewed
4
VOTE
Allow schedule assignment based on departments.
No description provided
almost 3 years ago
in
Schedules
0
Reviewed
3
VOTE
Schedules should have next week, months
schedules must have next week and next months options also it should have easier way to adjust working shift
over 2 years ago
in
Schedules
0
Reviewed
4
VOTE
Flexible schedules
Ability to add schedules which vary by week
over 3 years ago
in
Schedules
0
Reviewed
3
VOTE
Time tracking based on employee's schedule
Ability to track users times and apply rules only in the assigned schedule
about 3 years ago
in
Behavior rules
/
Schedules
1
Reviewed
4
VOTE
Rule Schedule
Ability to choose which days the rules are applied
over 4 years ago
in
Behavior rules
/
Schedules
1
Reviewed
3
VOTE
Auto lock/unlock users' session based on time
Auto lock/unlock users' session based on time
over 3 years ago
in
Behavior rules
/
Remote Control
/
Schedules
0
Reviewed
3
VOTE
Agent Schedule Rules Time Specification
Ability to set times on agent schedule rules
over 3 years ago
in
Behavior rules
/
Schedules
1
Reviewed
3
VOTE
Monitoring Schedule Holidays
Feature Request - Holidays in monitoring schedule
over 3 years ago
in
Schedules
0
Reviewed
2
VOTE
Configure future schedules based on months
Ability to set future schedules based on months
about 3 years ago
in
Schedules
0
Reviewed
1
2
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