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Behavior rules

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Display deliberate disconnects different than network issues

Allow Session reports to show the reason for breaks/disruptions to differentiate background network stability issues from user-initiated network changes like switching networks, going offline, shutting down, logging off, etc.
almost 4 years ago in Behavior rules / Reporting 0 Reviewed

Force shutdown based on agent schedule

Ability to force shutdown when employee works afterhours
almost 4 years ago in Behavior rules / Remote Control / Schedules 1 Reviewed

Geofencing

User can't login outside of geo-fence
almost 4 years ago in Behavior rules / Geolocation 0 Reviewed

Support of AND operator within conditions

Ability to select the AND/OR operator within the same condition on Behavior Rules, Teramind currently supports OR
about 4 years ago in Behavior rules 0 Reviewed

Agent Schedule Rules based on weekly times

Ability to create agent schedule rules based on Weekly times
about 4 years ago in Behavior rules / Schedules 0 Reviewed

Support BLOCK action in IM-based rules.

Ability to block Instant Messages through Behavior Rules
about 4 years ago in Behavior rules 0 Reviewed

Agent schedule Rule based on Active time

Ability to create rules and take actions based on employee's active time
about 4 years ago in Behavior rules 0 Reviewed

Rules based on employee's status

Ability to create rules and take actions when user's status changes
about 4 years ago in Behavior rules 0 Reviewed

Printed documents type on Content Sharing Rules

Ability to create content sharing rules to be notified when employees print sensitive/confidential documents via the print menu, clicking a print button, or by typing Ctrl + P.
about 4 years ago in Behavior rules / Security 0 Reviewed

Lock computers out during non workhours

Ability to lock out computers outside of agent schedule
about 4 years ago in Behavior rules / Remote Control / Security 0 Reviewed