Black out screen when controlling remotely from dashboard
Ability to block end-user from seeing the screen when controlled remotely to hide the actions of an adminisrator (for example, so users can't see senstive info accessed by the admin)
Ability to select break/lunch or system detect no activity (Revealed Agent)
Abililty to submit a note or select a reason inside the revealed agent for stopping a task or being idle and to also act as a reminder to Start a task again when resuming work These options should be available even when a task is not started