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Remote Control

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Run Command Lines without interupting a User

The only way to run command lines right now is through a rule action or by taking over a machine with the remote control. I'd like to be able to go to someones machine and run command lines in the background without interrupting their work.
about 2 years ago in Agent / Remote Control 0 Reviewed

Capture files from computers when controlled remotely

Add the ability to copy files to/from computers when controlled remotely, similar to the file transfer abilities of TeamViewer and AnyDesk
about 3 years ago in Agent / Remote Control 0 Will not implement

Force shutdown based on agent schedule

Ability to force shutdown when employee works afterhours
almost 4 years ago in Behavior rules / Remote Control / Schedules 1 Reviewed

Black out screen when controlling remotely from dashboard

Ability to block end-user from seeing the screen when controlled remotely to hide the actions of an adminisrator (for example, so users can't see senstive info accessed by the admin)
almost 4 years ago in Agent / Remote Control 0 Reviewed

Ability to speak to remote employee

Add ability to speak through the speakers of a remotely controlled agent via the microphone on the source computer to speak with/to remote employee
almost 4 years ago in Agent / Remote Control 0 Will not implement

Auto lock/unlock users' session based on time

Auto lock/unlock users' session based on time
over 3 years ago in Behavior rules / Remote Control / Schedules 0 Reviewed

Remotely start/stop Teramind sessions for the revealed agent

Remotely start a task for a revealed agent user (if signed into the agent but a task isn't yet started) and stop/log out employees from the agent remotely
over 3 years ago in Agent / Remote Control 0 Reviewed

Lock computers out during non workhours

Ability to lock out computers outside of agent schedule
almost 4 years ago in Behavior rules / Remote Control / Security 0 Reviewed