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Access control
9
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1
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17
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4
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1
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3
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39
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1
Data
28
Data capture
13
Data export
10
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2
Drivers
4
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1
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2
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10
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10
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12
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3
Monitoring profiles
8
OCR
2
Other
1
Parsers
44
Parser - Email
7
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10
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3
Player
5
Productivity profiles
6
Remote Control
5
Reporting
54
Reporting - BI
23
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2
Reporting - Improve Data
6
Schedules
18
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7
UI
28
Schedules
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Showing 18
6
VOTE
Force shutdown based on agent schedule
Ability to force shutdown when employee works afterhours
almost 4 years ago
in
Behavior rules
/
Remote Control
/
Schedules
1
Reviewed
4
VOTE
Allow schedule assignment based on departments.
No description provided
almost 3 years ago
in
Schedules
0
Reviewed
4
VOTE
Flexible schedules
Ability to add schedules which vary by week
over 3 years ago
in
Schedules
0
Reviewed
4
VOTE
Rule Schedule
Ability to choose which days the rules are applied
over 4 years ago
in
Behavior rules
/
Schedules
1
Reviewed
3
VOTE
Schedules should have next week, months
schedules must have next week and next months options also it should have easier way to adjust working shift
over 2 years ago
in
Schedules
0
Reviewed
3
VOTE
Time tracking based on employee's schedule
Ability to track users times and apply rules only in the assigned schedule
about 3 years ago
in
Behavior rules
/
Schedules
1
Reviewed
3
VOTE
Auto lock/unlock users' session based on time
Auto lock/unlock users' session based on time
over 3 years ago
in
Behavior rules
/
Remote Control
/
Schedules
0
Reviewed
3
VOTE
Agent Schedule Rules Time Specification
Ability to set times on agent schedule rules
over 3 years ago
in
Behavior rules
/
Schedules
1
Reviewed
3
VOTE
Monitoring Schedule Holidays
Feature Request - Holidays in monitoring schedule
over 3 years ago
in
Schedules
0
Reviewed
2
VOTE
Ability to resize Schedule Template name column
Ability to resize Schedule Template name column to be able to see the full name of the template
4 months ago
in
Schedules
0
Reviewed
1
2
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