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13
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3
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31
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6
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1
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4
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45
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1
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40
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17
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12
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5
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4
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1
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2
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11
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15
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16
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5
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8
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2
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3
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47
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7
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11
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3
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7
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6
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8
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66
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25
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2
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7
Schedules
19
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7
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37
Schedules
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Showing 19
6
VOTE
Force shutdown based on agent schedule
Ability to force shutdown when employee works afterhours
almost 4 years ago
in
Behavior rules
/
Remote Control
/
Schedules
1
Reviewed
4
VOTE
Allow schedule assignment based on departments.
No description provided
almost 3 years ago
in
Schedules
0
Reviewed
4
VOTE
Flexible schedules
Ability to add schedules which vary by week
over 3 years ago
in
Schedules
0
Reviewed
4
VOTE
Rule Schedule
Ability to choose which days the rules are applied
over 4 years ago
in
Behavior rules
/
Schedules
1
Reviewed
3
VOTE
Schedules should have next week, months
schedules must have next week and next months options also it should have easier way to adjust working shift
over 2 years ago
in
Schedules
0
Reviewed
3
VOTE
Night Shift Schedule
At present we can schedule only between 12Am to 11:59 PM. Option should be there to schedule without any restriction. i.e; eg 10PM to 6AM
almost 3 years ago
in
Schedules
1
Already exists
3
VOTE
Time tracking based on employee's schedule
Ability to track users times and apply rules only in the assigned schedule
about 3 years ago
in
Behavior rules
/
Schedules
1
Reviewed
3
VOTE
Auto lock/unlock users' session based on time
Auto lock/unlock users' session based on time
over 3 years ago
in
Behavior rules
/
Remote Control
/
Schedules
0
Reviewed
3
VOTE
Agent Schedule Rules Time Specification
Ability to set times on agent schedule rules
over 3 years ago
in
Behavior rules
/
Schedules
1
Reviewed
3
VOTE
Monitoring Schedule Holidays
Feature Request - Holidays in monitoring schedule
over 3 years ago
in
Schedules
0
Reviewed
1
2
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