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UI

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Assign the review of an Alert to a Manager via ticketing system

Create the ability to assign manager review to an Alert via a ticketing system. Who is working on the Alert? What Alerts have been reviewed? Checkbox to mark which Alerts have been reviewed Comment field to correlate an alert to a Jira ticket number
about 2 years ago in Behavior rules / Integrations / UI 3 Already exists

Employee ID number

Ability to assign a number to employees as unique ID
almost 3 years ago in UI 3 Already exists

PKR (Pakistani Currency) option

Add PKR (Pakistani Currency) support as currency for agent wage
over 3 years ago in UI 1 Already exists

Enhance BI Report -> Alerts

They want to be able to hover over columns to see the full text
over 3 years ago in UI 1 Already exists