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Add ability to specify Activity Level benchmarks in BI Reports based on Dept. and/or Position

Request: Depending on job function/day-to-day duties, an acceptable average Activity Level will vary. The target Activity Level for a Dept. or Position can be noted outside Teramind but not within the UI. Including the ability to assign target Act...
6 days ago in Reporting - BI / Reporting - Improve Data 0 Reviewed

Distinguish activities/data captured during periods of Offline Recording

If an activity/screen recording/etc. occurred when the TM Agent was disconnected, add a note or indication that the captured information via the Offline Recording setting
25 days ago in Data / Other / Reporting 0 Reviewed

Behavior Rule Change Log Enhancements

There is an opportunity for more user-friendly features regarding changes made in Behavior Rules via two suggested approaches. Additional info/options within the Behavior Rule editor What specifically changed in the Rule? Renamed? Moved or copied ...
25 days ago in Behavior rules / Reporting - Improve Data / UI 0 Reviewed

Improve file naming convention of captured emails saved as PDFs

Saving emails as PDFs from the Emails BI Report results in file names that are not clearly indicative of the email that was exported. Screenshot examples attached. If many emails are saved as PDFs, in the destination folder (e.g. Downloads), sorti...
4 months ago in Data export / Reporting - BI 0 Reviewed

Add ability to bulk-export captured emails as PDFs from BI Report

Today, Teramind-captured emails can be manually saved as PDFs one at a time (attached screenshot). Add the ability to bulk-export all emails to PDF from the Emails BI Report based on the BI-level filters applied to the report at the time of export...
4 months ago in Data export / Reporting - BI 0 Reviewed

Show user department on Time cards

Show the users department on the time cards.
7 months ago in Reporting - Improve Data 0 Reviewed

Capture Original Headers in Gmail for Review in BI Reports

In a Gmail email, clicking the three stacked dots icon for more information/actions include a < > Show Original option. The resulting information shown includes things like IP addresses, mail servers, recipient and sender information, timest...
9 months ago in Data capture / Reporting - BI / Reporting - Improve Data 0 Reviewed

BI Reports: Drill down Activity Level by app, website, classification

Desired Functionality: In a cloned BI Report, filter the Activity Level by application, website, and Classification. Examples of questions to solve through reporting: What's the average activity level when using productive apps/websites? What's th...
11 months ago in Reporting - BI / Reporting - Improve Data 0 Reviewed

BI Grid Column Widths: Make edits to column widths persist after save

Desired Functionality: Editing a grid widget column width prompts the cloned BI Report to be saved. The adjusted column width persists upon reloading the cloned BI Report if saved. Current Functionality: In cloned BI Reports, resizing a column wid...
11 months ago in Reporting - BI 0 Reviewed

BI Scheduled Export: A weekly export of only work days that's recurringly delivered on a specific day

Desired Functionality: Schedule the delivery of a report to be received on a Monday for the previous week's data, but have the exported report reflect only Monday through Friday. Current functionality: Using Schedule Export + Export Period\Week + ...
11 months ago in Data export / Reporting - BI / UI 0 Reviewed