Please allow us to choose the monitor we want to export instead of automatically exporting all monitors that are shown. Our users typically have 3 screens, and most of the time we export video we only need one of them. Having all 3 makes the video...
Control default monitoring separately for users and computers
Split 'Enable Monitoring For New Agents By Default' setting to be enabled or disabled by user OR computer, instead of enabling/disabling monitoring for both
When an employee is using multiple monitors, the screen recording picks up all the screens in use, and it shows them both on playback. It would be helpful if the screen recording only captured active screens.
Add a field to users' profiles for payroll ID from the users' payroll system.
Adding a field in the users' profiles for payroll ID will enable users to more easily match any internal reporting by user to productivity reporting available in Teramind. The payroll ID should be available for inclusion in data exports