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BI report should show data records with duration that intersects with filter date range

No description provided
almost 2 years ago in Reporting - BI 0 Shipped

API request support for OCR

Add methods to query/parse OCR (Optical Character Recognition) database directly via API (Application Programming Interface) so more complex search patterns or encoding can be utilized for advanced searching
over 3 years ago in API 0 Shipped

Separate permission for video download

Add separate permissions for playback and exporting of screen recordings to allow viewing but not downloading of screen recordings
about 3 years ago in Access control 1 Shipped

Higher Image Quality

Ability to record in higher image/video quality
about 3 years ago in Data capture 1 Shipped

Accept wildcards in File Transfers monitoring settings

Ability to add wildcards into the 'Do Not Monitor These Locations' field of the File Transfers monitoring settings
about 3 years ago in Monitoring profiles 1 Shipped

Embed live montage in Google Data Studio

Provide a way to display the live view inside of Google Desktop Studio
about 3 years ago in Data export / Integrations / Reporting 0 Shipped

Rules based on private browsing

Ability to block/detect private browser use in a behavior rule
over 3 years ago in Behavior rules 0 Shipped

Allow Ops Admin to see basic online status info

Allow Operational Administrators to see the online status of employees (useful when troubleshooting to know if an agent comes online if adjusting account settings)
almost 3 years ago in Access control 1 Shipped

Delete Queued Video Export

Button to delete queued Video Exports
about 3 years ago in UI 0 Shipped

Exception on BI reports filters

Ability to filter BI reports by exclusion or NOR operator
over 3 years ago in Reporting - BI 1 Shipped